Everything on point at the POS with digital
questionnaires and individual portals.

With mQuest® surveys at the point of sale are executed easily and completely digital. Due to extensive export functions and individual portals and dash boards, evaluating is a piece of cake.

Customer surveys at the point of sale, for example in supermarkets, require particular flexibility for the fieldwork. The mobile CAPI solution mQuest® can be deployed on-site, firmly and stable. The handling is very easy, even when questionnaires have to be edited on short notice. The integrated order management simplifies the field work considerably.

Generated data can be evaluated easily and compared in individual portals and dashboards. Furthermore open interfaces enable an unproblematic integration into existing systems.

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Convenient field management.

Processes in the field digitalised reliably.

Via participant-codes, participants can be added very easily to the survey and assigned the correct questionnaires. Even more simple: Scanning a QR-code and starting right away. New survey projects are comfortably assigned via the integrated order management. Interviewers are notified automatically, via push notification.

Mobile offline data acquisition.

No mobile connection in aisle 12? No Problem.

mQuest® is fully deployable even without internet connection. Via digital forms all relevant data is saved securely on a tablet or smartphone and can – with an existing internet connection – be synchronised with the database. Therefore, digitalised POS-surveys can even be realised in supermarkets or shopping centers with a weak internet connection.

Meaningful photo documentation.

A picture is worth a thousand words.

With mQuest® one or more photos can be taken for a question. Relevant areas can subsequently be highlighted with the integrated heatmap function. It is truly an additional benefit for all POS-studies.

Fast evaluation in real-time.

QuestReport – the online reporting-
tool for mQuest®.

With the online reporting tool QuestReport, the current status of the project can be called upon and checked at any time. Running projects can therefore be analysed individually. Data can be screened and displayed in a report-view, upon request also for third parties.

Customised portals and dashboards.

Important data, visualised.

Based on established and standardised solutions, adapted to individual requirements – portals and dashboards from cluetec. Via customer specific portals and dashboards the organisation and evaluation of POS studies is as simple as ever. A smart distribution of roles and rights guarantees custom-fit views for every user.

From the concept phase, to the implementation and up to the timely launch the cooperation with cluetec was always characterised by friendliness and competence. We are looking forward to a long-time and successful partnership.
Dr. Till Dunemann, Teamleader Market Research, Marketing, Research & Innovation, ECE Projektmanagement GmbH & Co. KG, Hamburg

Smooth execution.

Don’t stagnate due to native performance.

Once the survey project is downloaded, no further transfer of data is required. Furthermore mQuest® is developed native for iOS and Android. Therefore a high performance is guaranteed at any time – even for very complex questionnaires.

Know where you’re at.

Location tracking with geo coding.

With mQuest® the location of the survey can be saved along with the results of the survey. The GPS data is deposited with each data set. In that way one can always comprehend, which results occurred where.

For iOS and Android.

Compatible with almost all smartphones and tablets.

Because of native support of Android (from version 2.3) and iOS (from version 8) mQuest® is compatible with 90 % of all smartphones and tablets. mQuest® can also be executed on most existing devices, so that no further equipment has to be purchased. mQuest® is available at Google Play and in the Apple App Store.