POS activities managed smartly

Order management digitalized centrally with mQuest®

With more than 750 employees VERTIKOM is one of the biggest owner-managed communication agencies in the DACH Region.

Since 2016 VERTIKOM counts on mQuest® for the planning, implementation and finally the analysis of individual and success-oriented promotion activities at the point of sales. Due to the integrated order management, promoters are informed on time about upcoming tasks, via push-notifications that can then be processed with standardized survey forms. Important input, as the evaluation of the sales area, the actual location (GPS) and sales closures are automatically transferred via the mQuest® API to the companies VERTIKOM operational system and analysed.

Logo: Vertikom

Client: VERTIKOM GmbH
www.vertikom.com

In a nutshell

  • Product in use: mQuest®
  • 30 mobile devices (iPads) in use
  • Access to diagrams in real time, even with the survey in progress
  • Interview duration approx. 2 hours
  • Clinic approach with a detailed comparison of prototypes
  • 3 waves of different test sets with 250 self-completed interviews each

Services

Icon Stift
Programming of questionnaires
Icon Integration
Integration into an existing system
Icon Support
Support
Icon Hosting
Hosting
With mQuest® we have created an optimal basis for collecting field survey data. By using open API we have optimized the management of our employees and integrated mQuest® to our IT-systems. Fast, safe and highly efficient. We will continue to count on mQuest® for digitalization issues, in the future.
Thomas Körting, Senior Manager Operations, VERTIKOM GmbH