The software for the digitalization
of mobile service deployments
With mQuest® field workers are able to overview all orders and activities while they are on the road with mQuest® service. All processes can be documented consistently with checklists and protocols.
With mQuest® all important parameters are collected with standardized checklists and forms. After that, the digital data can be evaluated in customer specific portals and dashboards and follow up processes can be triggered as well. All data is stored centrally and you can manage your mobile service deployments intelligently and digitalize them later with mQuest®.
Smart digitization of everyday processes.
Structured checklists and protocols for mobile service calls
Digital forms, checklists and protocols – as easy as it gets with mQuest®. Individual forms can be created or changed according to defined standards with the QuestEditor at any time. This is possible even without any experience in programming or during a running operation.
Fits like a glove.
Intelligent integration into existing service systems
Thanks to REST-API, mQuest® can be integrated seamlessly into existing web-portals, applications and apps. Therefore digitalized offline-forms and results can be incorporated into the workflow easily and efficiently.
No connection at the construction site? No Problem!
Mobile offline data collection for service calls
mQuest® is fully deployable, even without an internet connection. All relevant data is stored locally on the tablet or smartphone via digital forms and synchronized during an existing connection to the database. Therefore digitalized mobile service deployments are also possible in areas without mobile- or internet connection.
See what‘s up.
Intuitive photo documentation for service assignments
With mQuest® one or more photos can be taken at a service deployment and relevant areas can be highlighted, immediately. In this way a fast, distinct and intuitive documentation of damages or defects is possible.
Runs like a charm.
Comfortable management and steering of mobile service assignments
With the integrated order management of mQuest® service employees get their assigned orders directly onto their mobile devices via push notification in real-time. The notifications include all relevant information, like time and place, as well as details about the order.
Digitization of manual processes.
Efficient service calls due to smart software
With mQuest® manual processes in the field are easily digitalized. Mobile offline forms help to organize previously lengthy or cumbersome workflows fast and efficient. Collected data is immediately available. Follow-up processes can be triggered automatically.
Important data, visualized.
Easy control and evaluation of mobile service calls
Based on established and standardized solutions, adapted to individual requirements – portals and dashboards from cluetec. Via customer specific portals and dashboards the organization and evaluation of service deployments is as simple as ever. An intelligent distribution of roles and rights guarantees custom-fit views for every user.