What we are proud of –
our success stories

Photo: Lufthansa Group

Large-scale Customer Journey Study for Lufthansa Group

Systematic evaluation of the entire travel chain of passengers at the moment of Truth

Digital touchpoint tracking for S&L Medienproduktion

Real-time consumer insights for Warner Brothers and Constantin Film

Digital feedback sheets for Atlas Weyhausen

Simply evaluate machines and processes for maximum satisfaction
Photo: Automobili Pininfarina

Digital vehicle evaluation at the Geneva Motor Show

Valid insights on upcoming vehicle models from Automobili Pininfarina
Photo: IKEA Österreich

Kitchen construction digitised smårt

Digitised communication in kitchen construction with subcontractors for Swedish furniture giant
Foto: Frank Seifert

Digitised store checks at Fraport AG

Regular, digitalised store checks in the quality management of airports

Lufthansa's future of air travel

Digital measurement of acceptance and feedback on numerous product variants

Open Air Insights for BOSCH

Several-week digitised diary study of outdoor novelty

The early bird catches the customers

Lead capture and follow-up processes digitised smartly for Siemens AG

Faster to the customer at HMS

Digitally captured and efficiently post-processed trade fair leads

DEKRA claims adjusters in field service

Digital protocol recording and photo recording directly on site

Best-In-Class store execution with dichter & neira

Standardising digital store audits in 14 Latin American countries

POS activities of VERTIKOM managed smartly

Order management digitalised centrally with mQuest®

Digitised trade fair survey for Faircontrol

Digitsed surveys for the evaluation of marketing measures

300,000 interviews, 199 malls, 14 countries

Survey processes digitalised with mQuest® and a customer specific portal at ECE

Digital evaluation of vehicle seats at Adient

mQuest® at the leading manufacturer of automotive seatings, Adient

Surveys and checks at the POS

Structured observation and detailed photo documentation at the POS for bonsai
Photo: Flughafen Zürich AG

Digitised surveys at the airport in Zurich

Efficient, error-free and digitised data collection

Digitised satisfaction measurement at pharmacies

Continuous and independent measurement of the quality of advice for Bonsai

Event survey at Villacher Kirchtag

Mobile data collection at Austria’s biggest folklore festival

Flight Mode? No Problem!

Digital diary studies for flight crews with the ZHAW School of Engineering