Mobile Data Collection für die Uni Mannheim

Never stop learning.

Diary studies on competence development at the workplace

Where do employees acquire knowledge to master everyday work tasks? This question is addressed by the University of Mannheim as part of a research project to review the 70-20-10 model. To find out if this is a workplace learning myth, employees from the insurance industry conducted digital diaries using the mQuest^® Diary application.

Participants recorded their current or just completed work activities four times a day. The diary records contained information about the tasks, the assessment of the source of knowledge, the estimated learning gain, and the emotional experience of the employees during the activity.

Customer: University Mannheim
www.uni-mannheim.de

In a nutshell

Deployed product: mQuest^® Diary
Independent completing of the questionnaires on the participants‘ own hardware
Regular updates of the questionnaires during the study
Use of push notifications as a reminder for updates and tasks
Independent of Wi-Fi or mobile communications due to offline functionality
Daily upload of the results

Services

Provision of the software

Support for questionnaire implementation

Support

Hosting

The mQuest^® Diary application provides extensive features for the conduction of diary studies and met all of our requirements for this study. The obtained data displays a much more complex picture than the 70-20-10 model suggests.

Andreas Rausch, professor of Economic and Business Education – Workplace Learning at the University of Mannheim

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